Refund policy

Due to the nature of the products Calm Skin Company can not accept returns on any products due to storage conditions and safety. If there is a problem then we comply with all aspects of the Consumer Guarantees Act, especially for faulty products. If there are any issues with any product(s) then the best action is to e-mail us at calmskincompany@gmail.com (or call (04) 388 2256) explaining what the problem is and a return e-mail and the team will organise a solution for the issue.

 

To organise a refund or return of a product, please contact us first via email at calmskincompany@gmail.com or via telephone on (04) 388 2256